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Frequently asked questions
Do you ship internationally?
At this time we are routinely offering shipping to Canada only.
What are your shipping and return policies?
Please visit our Shipping and Returns Policy (https://www.rivetedbydesign.com/shipping)page for more information.
Do you take custom orders?
We do - with a preference for bulk orders. Please visit our Custom Leatherwork (https://www.rivetedbydesign.com/post/custom-leatherwork)blog article to get a sense of the process. For further inquiries you can contact us at rivetedbydesign@gmail.com or through our Contact Form.(https://www.rivetedbydesign.com/contact)
Do you do repairs?
Sorry, we do not do general leather repairs. If an issue ever comes up with a piece we created, do not hesitate to message us.
What type of leather do you use?
We use a variety of leather including vegetable tanned, chrome tanned, oil tanned, nubuck. Visit our blog post on Custom Leatherwork (https://www.rivetedbydesign.com/post/custom-leatherwork)for a bit more information on how we choose leather for various projects.
Where do you source your leather?
We buy leather from a variety of suppliers here in Canada including Buckskin, Lonsdale, Tandy, and OA Leather.
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